Regular Service Hours:

Monday to Friday     9 Uhr – 19 Uhr
Saturday                  9 Uhr – 15 Uhr

  • To be able to serve all clients in a timely manner YPC kindly requires a 24 hour notice. If timely feasible, last minute service requests will of course be attended to.

  • YPC charges an additional fee of € 10/hour for services rendered outside the regular service hours. Individual estimates are available upon request.

  • There is a minimum charge of 30 minutes for all services (except the Reminder-, Info-, Calendar-Service); thereafter 15 minutes increments will apply.

  • Transportation expenses are inclusive within a radius of 30 kilometres (Google Maps, starting point Kurt-Schumacher-Straße, Kaiserslautern); outside this radius each additional kilometre will be charged at € 0.50/km.

  • All third party expenses (groceries, dry-cleaning, etc) will have to be paid immediately upon receipt.

  • Unless otherwise agreed, individual services will be charged upon conclusion while full settlement of multiple services within a month will be invoiced at the beginning of the following month.

  • Payments can be settled in cash and by bank deposit as well as with EC-, VISA-, and MasterCard and through PayPal.

  • Memberships offer clients significant savings. Unless otherwise agreed, membership fees have to be prepaid in full or permission for direct debit needs to be granted.

  • Clients who refer YPC successfully will receive a 10 % discount on their next invoice.

  • Individual agreements and offers might be possible upon request.